PRIVACY POLICY

Updated at March 4th, 2026

 

Reliabytics APM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how Reliabytics APM collects, uses, and discloses your personal information. This Privacy Policy applies to our application and its associated subdomains (collectively, our "Service") together with our application, Reliabytics APM.

By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

 

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

  • Cookie:A small amount of data generated by a website and stored by your web browser.Used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.

  • Company:When this policy refers to "Company," "we," "us," or "our," it refers to Reliabytics LLC, (2350 SW 27th ST Miami 33145 Florida), which is responsible for your information under this Privacy Policy.

  • Country: where Reliabytics APM or the owners/founders of Reliabytics APM is located, in this case it is USA. USA.

  • Client:refers to the company, organization, or person that registers to use the Reliabytics APM Service to manage relationships with its consumers or users of the service.

  • Device: any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Reliabytics APM and use the services.

  • IP Address:Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address.These numbers are usually assigned in geographical blocks.An IP address can often be used to identify the location from which a device connects to the Internet..

  • Staff: This refers to those individuals who are employed by Reliabytics APM or are under contract to perform a service on behalf of one of the parties..

  • Personal Data:any information which, directly or indirectly, or in relation to other information—including a personal identification number—allows the identification or identifiability of a natural person.

  • Service: refers to the service provided by Reliabytics APM as described in the relevant terms (if available) and on this platform.

  • Third-party service: This refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you..

  • App: The Reliabytics APM application refers to the SOFTWARE PRODUCT identified above..

  • Usted: a person or entity that is registered with Reliabytics APM to use the Services.

This Privacy Policy was created with Termify.

 

Information collected automatically

Certain information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is automatically collected when you visit our platform. This information can be used to connect your computer to the Internet..

Other information collected automatically may include a login, email address, password, computer and connection information such as browser plug-in types and versions and time zone settings, operating systems and platforms, purchase history (which we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through, and from our application, which may include the date and time; cookie number; parts of the site you viewed or searched; and the phone number you used to call our Customer Services.

We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data in certain parts of our application for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse movements), and the methods used to navigate away from the page. We may also collect technical information to help us identify your device for diagnostic and fraud prevention purposes.

We automatically collect certain information when you visit, use, or browse the platform. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL, device name, country, location, information about who uses our services and when, and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analysis and reporting purposes.

 

Personnel

If you are a Reliabytics APM employee or applicant, we collect the information you voluntarily provide. You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will not affect other information we maintain, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletiondeletion.

 

Business for Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Reliabytics APM or any of its Corporate Affiliates (as defined herein), or that part of Reliabytics APM or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file or a petition for bankruptcy, reorganization, or similar proceedings has been filed against us, provided that the third party agrees to adhere to the terms of this Privacy Policy.

 

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For the purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Reliabytics APM, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

 

Governing Law

This Privacy Policy is governed by the laws of the U.S. without regard to its conflict of law provisions.U.S.. You consent to the exclusive jurisdiction of the courts in relation to any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may be entitled to bring claims under the Privacy Shield or the Swiss-U.S. framework.U.S.. The laws of the United States, excluding its conflict of laws rules, will govern this Agreement and your use of the application. Your use of the application may also be subject to other local, state, national, or international laws.

By using Reliabytics APM or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our application or use our services. Continued use of the application, direct engagement with us, or monitoring the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will signify your acceptance of those changes.

 

Your Consent

We have updated our Privacy Policy to give you full transparency about what is set forth when you visit our site and how it is used. By using our Reliabytics APM, registering an account, or making a purchase, you agree to our Privacy Policy and accept its terms.

 

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Reliabytics APM. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified by us for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked to from our platform, are subject to that website's own rules and policies..Such third parties may use their own cookies or other methods to collect information about you..

 

Cookies

Reliabytics APM uses cookies to identify the areas of our application you have visited. However, without these cookies, certain features such as videos might not be available, or you would be required to enter your login details each time you visit the application, as we wouldn't be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access our application's functionality properly or at all.

 

Blocking and disabling cookies and similar technologies

Regardless of where you are located, you can also configure your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our application from functioning properly, and you may not be able to fully utilize all of its features and services. Also, keep in mind that you may lose some saved information (for example, saved login details, site preferences) if you block cookies in your browser. DDifferent browsers provide different controls. Disabling a cookie or cookie category does not delete the cookie from your browser; you will need to do this yourself from your browser; you should visit your browser's help menu for more information.

 

Children's Privacy

We do not target anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

 

Changes to Our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and provide you with an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

 

Third Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services")..You acknowledge and agree that Reliabytics APM will not be responsible or liable for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof.. Reliabytics APM does not assume and will not have any obligation or liability to you or any other person or entity for any Third-Party Services. Third-Party Services and links to them are provided solely for your convenience, and you access and use them at your own risk and subject to the terms and conditions of those third parties.

 

Information about the General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are a resident of the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep this data secure to prevent it from being replicated or misused..

 

What is the GDPR?

The GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and improves the control that EU residents have over their personal data. The GDPR is relevant for any company that operates globally and not just for EU-based companies and EU residents. Our customers' data is important no matter where it is located, so we have implemented GDPR controls as our benchmark for all our operations worldwide.

 

What is personal data?

Any data that relates to an identifiable or identified person. The GDPR covers a wide range of information that could be used alone or in combination with other pieces of information to identify a person. Personal data goes beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Principles of Data Protection include requirements such as:

  • The personal data collected must be processed fairly, lawfully and transparently and should only be used in the way a person would reasonably expect..

  • Personal data should only be collected for a specific purpose and should only be used for that purpose. Organizations should specify why they need personal data when they collect it.

  • Personal data should not be kept longer than necessary to fulfill its purpose..

  • Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and have their data updated, deleted, restricted, or moved to another organization.

     

Why is the GDPR important?

The GDPR adds some new requirements on how companies should protect the personal data of the individuals they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing larger fines for non-compliance. Beyond these facts, it's simply the right thing to do. At Reliabytics APM, we firmly believe that the privacy of your data is very important, and we already have robust security and privacy practices that go beyond the requirements of this new regulation.

 

Individual Rights of the Data Subject – Access,
Portability and Deletion of Data

We are committed to helping our clients comply with the GDPR's data subject rights requirements. Reliabytics APM processes or stores all personal data with fully verified and DPA-compliant providers. We store all conversations and personal data for up to 6 years unless your account is deleted. In which case, we have page 5/6

All data is processed in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days..

We understand that if you work with EU clients, you need to be able to provide them with the ability to access, update, retrieve, and delete personal data.We've got you covered!We've been set up as self-service from the start and have always given you access to your data and your clients' data. Our customer support team is here to answer any questions you may have about working with the API.

 

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above..We are also required to communicate information about the rights that California residents have under California law.. You may exercise the following rights:

  • Right to Know and Access.You may submit a verifiable request for information regarding: (1) categories of Personal Information that we collect, use, or share; (2) purposes for which we collect or use the categories of Personal Information; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information that we have collected about you.

  • Right to Equal Service.We will not discriminate against you if you exercise your privacy rights.

  • Right to Delete.You can submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.

  • Request that a company that sells a consumer's personal data not sell the consumer's personal data..

    If you make a request, we have one month to respond. For more information about these rights, please contact us.

Contact us

Please feel free to contact us if you have any questions..